Do You Bail Your People Out? Rescue Management Diminishes Employee Accountability

The following is a guest post by John R. Stoker, author of the new book Overcoming Fake Talk. The post was originally published on FEBRUARY 26, 2014 at www.dialogueworks.com Do You Bail Your People Out? Rescue Management Diminishes Employee Accountability I recently had a VP tell me that she had assigned one of her directors […]

Learning to Reverse Spiraling Conversations

The other morning, I was attempting to get my 5 year old ready for kindergarten. It wasn’t easy. And our communication soon spiraled out of control. He’s not much of a morning person, and he suffers from an inability to decide what cereal he wants for breakfast. He was a bit more ornery than usual […]

What Are the Core Problems that You Solve?

It’s easy to try to be everything for everybody. Large companies do it. Small companies do it. Nonprofits do it. For-profits do it. But in order to serve your mission in your community, in order to be the best in your world at what you do, you cannot be everything for everybody. It’s simply impossible. […]

How to Be the Best in the World

My favorite part of Steve Jobs’ biography is when he returns as Apple’s CEO and pares the product line down to 4 products. By stripping down the options, he focused the energy on being world class in each of those products. Being the best in the world is less about being, overall, the best, brightest, […]

Creating a Culture of Care

Nonprofits are businesses on a mission, usually driven by a heart to care for people, a cause, or some type of non-human creature. The nonprofit might be a conduit of funds, a hands-on mental health provider, a school, a sports organization, or an arts and culture organization, but at the core, there is a deep passion for […]

The Intersection of Independence Day and Nonprofit Work

I’m going to force a connection between Independence Day (the official name of the holiday – “july 4th” just happens to be the day it’s on) and nonprofit work. On Independence Day, friends and families gather around a grill or on a back porch or at a lake or beach to eat deliciously unhealthy wieners and […]